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Title
Text copied to clipboard!Front Office Personnel
Description
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We are looking for Front Office Personnel who will serve as the first point of contact for our customers and visitors. The role involves handling reception duties, coordinating meetings, answering phone calls and emails, and providing excellent customer service. You will be responsible for creating a positive first impression of the organization, managing administrative tasks, and supporting various departments as needed. The position requires strong communication skills, the ability to multitask, and a professional demeanor. We value employees who are service-oriented, reliable, and detail-focused. The work environment is dynamic and requires flexibility and teamwork. If you enjoy a role where you meet many people and want to contribute to an efficient and pleasant workplace, this is the position for you.
Responsibilities
Text copied to clipboard!- Handle daily reception tasks and customer greeting
- Answer phone calls and emails professionally
- Coordinate meetings and manage calendars
- Provide information and guidance to visitors and staff
- Collaborate with other departments to ensure smooth operations
- Update and maintain administrative systems
- Manage mail and deliveries
- Resolve customer inquiries efficiently and politely
- Maintain a tidy and welcoming reception area
- Perform other administrative tasks as needed
Requirements
Text copied to clipboard!- Experience in a similar front office or customer service role
- Good communication skills in Norwegian and English
- Proficient with common office software like MS Office
- Ability to work independently and in a team
- Strong organizational skills and attention to detail
- Service-oriented and professional appearance
- Flexibility in working hours when needed
- Ability to handle stress and multitask
- Positive attitude and solution-focused
- Relevant education is a plus
Potential interview questions
Text copied to clipboard!- Can you describe your experience with customer service?
- How do you handle stressful situations?
- What administrative systems do you have experience with?
- How do you prioritize tasks in a busy environment?
- Can you give an example of how you resolved a difficult customer inquiry?
- How do you ensure good communication with colleagues?
- Are you comfortable handling multiple tasks simultaneously?
- How will you contribute to a positive work environment?
